Dear Municipal and First Nation Partners,
We are looking forward to working with you this year as we take exciting steps to grow and further support paint, pesticide, solvent and lighting recovery across Ontario. Below are a number of important updates and some actions that require your attention.
2024 Claims and Payment
We are in the process of closing out the 2024 financial year. If you have any claims from 2024 for eligible commingled materials or events that have not been submitted, please log in to your Product Care Portal account and submit your claims no later than February 28, 2025. If you require assistance, please email us at ONclaims@productcare.org.
2025 Events
The 2025 event season is upon us, and we need your updated 2025 event information! Using this spreadsheet template (please click here), please submit your 2025 event information for paint, pesticide, solvent and lighting collection. Event information must be submitted to Product Care by April 30, 2025. Please email the completed spreadsheet to ONclaims@productcare.org.
HSP Agreement Transition
Product Care has been working with Ontario municipalities and an HSP working group since 2022 on a new format of the Product Care – Municipal Hazardous and Special Products Services Agreement. We have now finalized the template and will be proceeding with transitioning to the new agreement effective January 1, 2025. In the coming weeks, you will receive an email with the updated agreement for your individual municipality or community and we will be setting up meetings and calls to answer any questions you may have about the agreement template and changes.
Recognizing that we are already into 2025, Product Care is committed to making payments retroactive to January 1, 2025, based on the terms of the agreement, once the agreement is signed and fully executed.
To facilitate an efficient signing process, Product Care is collecting updated contact information and is happy to offer electronic signatures. Please complete a short 2-minute survey to streamline the signing process for your community.
Please complete the survey no later than February 28, 2025 to ensure that agreement contact information is updated and your community can opt-in for the electronic signature process.
Thank you for your continued partnership, your attention to this notice, and for accommodating these tight timelines. If you have any questions or would like additional information, please reach out to us at ontario@productcare.org.
Sincerely,
The Product Care Team